The Lead I Didn’t Expect — From AI on Stage to a Proposal at Sunset
I traveled to Mallorca for the CX Summit 2026 expecting conversations about AI, Contact Centers, and future architectures. What I didn’t expect was leaving the island with one of the most emotional photography moments of my life — and perhaps the most meaningful lead of the entire trip. … Continue readingThe Lead I Didn’t Expect — From AI on Stage to a Proposal at Sunset